Invitation to a consultation workshop
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How to make it quicker and easier to communicate with
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Adult Services Department in Hampshire, are looking at how we can make it quicker and easier for people to interact with us.
Other Councils have made it easier for residents and professional health / care staff to interact with them by changing their websites to make them easier to navigate and introducing online forms and accounts.
Adult Services is exploring the possibility of doing something similar, and we want to hear from residents to understand what would be useful.
We are holding workshops to consult with residents and health / care professionals who interact with the Adult Services Department, to understand what sorts of things you would like to see in the new website and how we could make it easier to interact with us.
This might include things like:
We are specifically looking to hear from: older people, people with learning disabilities or difficulties, people who have experience of accessing mental health services, disabled people, people with sensory impairments.
When: Monday 15 February 2016 – 10am until 12.30pm
Other Councils have made it easier for residents and professional health / care staff to interact with them by changing their websites to make them easier to navigate and introducing online forms and accounts.
Adult Services is exploring the possibility of doing something similar, and we want to hear from residents to understand what would be useful.
We are holding workshops to consult with residents and health / care professionals who interact with the Adult Services Department, to understand what sorts of things you would like to see in the new website and how we could make it easier to interact with us.
This might include things like:
- A form you can use to tell us about changes in your circumstances (e.g. change of address)
- A directory of Community Organisations across Hampshire (e.g. Social clubs, Support groups)
- A customer account which lets you login to see details of your interactions with the Council (e.g. your upcoming appointments, your assessments and care contingency plans)
- Other suggestions and ideas from you
We are specifically looking to hear from: older people, people with learning disabilities or difficulties, people who have experience of accessing mental health services, disabled people, people with sensory impairments.
When: Monday 15 February 2016 – 10am until 12.30pm
Where?Cromwell Room, Falcon House, Winchester, SO22 5PL.
Details of how to find Falcon House can be found here: http://www3.hants.gov.uk/education/professionalcentre/htlc-profcentre-howtofindus-2.htm |
BookingDue to limited space we ask that you book your place in advance – please contact: [email protected] to book a place – please let Sarah know if you have any specific access or communication requirements.
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ExpensesIn line with departmental policy, we can offer reimbursement for transport expenses and an allowance of up to £25 for your time.
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