What is Co-production?
Co-Production means the people who receive a service should be involved in designing the service. This ensures the delivered service meets their real needs, not their perceived needs.
Co-production is a word that is often misquoted and misunderstood. It can be confused with both consultation and involvement, but in fact, co-production is greater and more powerful than either of these.
It is a way of working which can be used in any type of project or programme. It involves identifying all the groups of people who will be affected by the activity, service or project - positively and negatively. It then means working with representatives from those groups for the duration of the project, from initiation to completion, in a planned, constructive way.
Co-production is particularly important at a time of major change to public services and at a time when it is imperative that budgets are used effectively. Getting it right first time is not only an effective use of resources, but can have a big impact on the lives of service recipients and their carers. Getting it right the first time is one of the benefits of running projects in co-production.
The way co-production was used in the CAFA development programme (which developed Say It Once) was examined and the most successful methods documented as a 5 step model.
The Co-production Model
In this model, co-production has been identified as a method to ensure public services meet the needs of the people who benefit from those services.
The model has been tested and amended to ensure that ‘best practice co-production’ could be replicated easily on any project or service.
This document details the 5 step model of co-production produced by the CAFA project.
The 5 Step Model
The model contains the following steps:-
1. Identify (page 5)
2. Engage (page 6)
3. Empower (page 7)
4. Govern (page 8)
5. Deliver (page 9)
Please follow these links for further information:
Co-production Model - 5 Steps (550.91 kB) - PDF file
Co-production Checklist (205 kB) - editable Word document